Privacy Policy

Privacy Policy

Insmoor co., LTD. and its affiliates, including but not limited to Insmoor Europe Ltd. ("Insmoor," “we” or “our”), know that you care about how your personal information is used and shared, and we take your privacy seriously. Our primary goal is to provide you with exceptional service, and we understand that you may have questions or concerns regarding your personal information and how it will be used. To make this privacy policy easy to find, we make it available from home page of our website at www.insmoor.com (the "website") and through our mobile applications (together with the website, the “Services”). You may also email us with any privacy-related questions you have to support@insmoor.com. We may periodically post changes to this Privacy Policy on this page, and it is your responsibility to review this Privacy Policy frequently and we encourage you to visit this page often. When required by law, we will notify you of any changes to this Privacy Policy. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use and share your personal information as set forth below.

Applicability of Privacy Policy

This privacy policy applies to all personal information we collect through our web applications. This policy does not apply to the practices of companies that Insmoor does not own or control, or to individuals that Insmoor does not employ or manage.

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person or company and can be used to identify that person, including Account Information, Identification Information, Financial Information and KYC Information, each as described below. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

The Information we Collect

When you visit the website or use one of our mobile applications, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, you may not be able to use our Service.

WE MAY ALSO COLLECT THE BELOW INFORMATION WITH YOU.

“Account Information” meaning text-enabled cellular/wireless telephone number, machine or mobile device ID.

“Identification Information” meaning your name, street address, email address, date of birth, and SSN (or other governmental issued verification numbers).

Device Information – We also may obtain information about you: (a) from your mobile device such as your device type, machine or mobile device identification number, geo-location, time zone, language setting, browser type, and IP address, and (b) from third parties for purposes of transaction processing, identity verification, fraud detection or prevention and other similar purposes. For fraud prevention purposes, we also may link your machine ID with the machines of others who use your same payment cards.

“Financial Information” meaning bank account and routing numbers and credit cards linked to your Insmoor account. Please refer to our GLBA notice for more information on how we use your Financial Information.

Know Your Customer Information (“KYC Information”) meaning information collected through a W-9 and other Identification Information.

We are committed to providing safe, secure and all-around great Services. Therefore, before permitting you to use our Services, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain personal information about you from third parties such as identity verification, fraud prevention and similar services.

When you are using our Services, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes. We may also collect personal information related to your contact with our customer support team or store results when you respond to a survey.

We do not seek or knowingly collect any personal information about children under 13 years of age. If we become aware that we have unknowingly collected information about a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

How we use Cookies and other Tracking Technologies

When you access our website, we, or companies we hire to track how our website is used, may place small data files called cookies or p